What's included — 02 of 06

You miss the call. A text goes back out in about ten seconds.

Your hands are in a crawlspace. The phone rings out. Instead of a voicemail nobody leaves, the caller gets a text in your words — so they answer you instead of dialing the next name on the list.

Included in the $297 a month. Your text-back turns on in about two weeks, once the carriers approve your number.

What it is

One text, sent for you, the second a call goes unanswered.

A call comes in, nobody picks up, and about ten seconds later a text goes out to that number. You write the words.

The text, in your voice

Here's the shape of it. You write your own on the first call.

Sorry I missed you — this is Ray at Ray's Plumbing, I'm on a job. Text me what's going on and the address and I'll get back to you as soon as I'm off it.

Short, plain, signed with your name.

Their reply comes to you

It lands in one place with your calls and form submissions, and opens a job you can track.

It works after hours

Six at night, Sunday, in the middle of a job. It doesn't care that you're busy.

What it does for you

A missed call is a person standing in a problem with a phone in their hand.

They have four more names in front of them.

The call log turns into a conversation

A missed call is a line you might look at tonight. This makes it a thread with a name and an address.

You don't climb down the ladder

You read it off the roof, answering somebody who already told you what they need.

That's what it does. Not what it earned anybody — I have no outcome numbers for this, and I won't invent some.

How it gets set up

On in about two weeks, and here's why it isn't day one.

  1. You keep your number

    Calls still ring your phone the way they do now. A missed one starts the text.

  2. You write the message

    On the 25-minute launch call. I draft it, you fix it until it sounds like you.

  3. Carrier registration

    Business texting has to be registered with the carriers. One to four weeks. Nobody skips it. I file the day you sign up.

  4. It turns on

    In about two weeks. We miss a call on purpose and watch the text land before I call it done.

What happens in the meantime

Your site, your form, your review requests and your email follow-up all work while registration is pending. Texting is the one piece that waits on somebody besides me.

Straight about it

What the text-back does not do

It's a text message, not a miracle.

  • It does not answer the phone. Nobody picks up for you.
  • It does not book the job. It starts a conversation you still have to finish.
  • It does not keep talking on its own. Once they reply, that's you typing.
  • It does not work on day one. Carrier registration takes one to four weeks.
  • It does not reach a landline or a blocked number. Nowhere to send a text.
  • It does not make your phone ring more. It handles the calls you already miss.

What the texts cost

Separate from the $297, billed at cost from a prepaid wallet. Roughly $0.008 per text segment, $0.018 per voice minute, no markup. Pricing details.

The guarantee

Try it for 30 days. If you don't want it, for any reason, tell me and I'll refund the month. No conditions. The 30 days start at go-live, not at signup. Any reason counts. If you take the refund, the site comes down.

Next step

Tell me how your calls come in and I'll show you what this looks like on your number.

Book a time. If you never miss a call, I'll tell you so and you can keep your money.

$297 a month. No setup fee. No contract. Cancel anytime. First twenty keep $297 for life. Your text-back turns on in about two weeks.